Delivery
We aim to have the bike ready within a week. You can indicate whether you want to pick up the bike at our shop Luk de Fietsenmaker 100% roadworthy or have it delivered by us. For delivery we ask a small fee of € 10, where you can place the last parts yourself: the front wheel, the saddle, the handlebars, the pedals and front rack (if ordered). For this purpose, a Triangle Allen key (4 / 5 / 6 mm) is supplied. See self assembly in the menu. It turns out to be easy to place the parts, but you can always call our technician or have the bike sent to your local bicycle mechanic who will do it for a few bucks.

Maintenance is basically limited to inflating and cleaning tires. For technical problems, call in an expert or do it yourself where possible. You can always call or email us.

Why inflate tires?
An inner tube always lets some air through. That is why you usually have to pump some air into the tires every 3 to 4 weeks. A little air can make a big difference. If your bike feels like you're constantly riding against the wind, chances are you're riding with insufficient tire pressure. Fortunately, this can be remedied in no time! Once your tires are properly inflated, your bike will feel like new – promise! This ensures much less resistance while cycling. You will also like the other advantages of this: with the right air pressure your tires wear less quickly, you have less chance of a flat tire and you are safer on the road. With the NkdBike that is 2.8 to 4.5 bar for summer and winter respectively. You can determine exactly that with a bicycle pump with pressure gauge. Without a pressure gauge you would have to do that by feel.

Brine & snow
If snow remains due to frost and brine has been heavily sprinkled, it is wise to clean your bike after every bike ride. Because it extends the life of your bicycle and because it is safer. If you do not do this, dirt, water and especially brine will affect the metal parts. And rust quickly leads to defects. Like a brake cable that will rust and break. A nightmare.

Cold water
Rinsing is best with a sponge and plenty of water. Use cold water for this during brine time. In warm water, brine dissolves and penetrates even deeper into the parts with the water. With a sponge - and even a toothbrush for the hard-to-reach places - and soapy water from washing up liquid or car shampoo, you can then clean all parts a little more thoroughly. The belt requires much less maintenance than a metal chain. Clean with a sponge, no greasing necessary. In the warmer parts of the year you can use a garden hose for rinsing, but never use a pressure washer. As a result, water gets into parts where you don't want water. Such as the bearings of your gear hub or bottom bracket. Because the NkdBike has no cables, maintenance (grease, oil) is not necessary.

To start with, you will receive the legal guarantee (Article 7:17 of the Dutch Civil Code). This means that you are entitled to a good product. You should be able to use the product normally for a certain amount of time.

In addition, NkdBike believes in the quality of its bikes so much that we offer a one-year warranty.

Excluded from the warranty is damage caused by incorrect use, such as jumping with the bicycle, use in competitions, overload and neglect or improper maintenance. Damage caused by unauthorized changes to the bicycle is also excluded, as is purely cosmetic damage that does not affect the use of the bicycle. Finally, flat tires are also excluded from the warranty if the Tannus Armor insert is not chosen.